Welcome to Thread Heads! We’re thrilled to have you in our community of pop culture enthusiasts. These Terms and Conditions outline the rules and guidelines for using our website and making purchases. By accessing coolclothesoutlet.com, you agree to these terms, so please read them carefully!

1. Who We Are & Our Style

Thread Heads Sale Store (coolclothesoutlet.com) is your go-to destination for fun, unique pop culture apparel and accessories. We specialize in:

  • Pop Culture Gear: From 80s nostalgia to current Film & TV favorites
  • Expressive Collections: Artsy designs, funny tees, and limited edition collabs
  • Comfortable Wear: Classic tees, hoodies, crop jumpers, and accessories

Our style is all about celebrating your unique personality through wearable art!

2. Your Thread Heads Account

User Responsibilities:

  • Provide accurate and current information when creating an account
  • Maintain the confidentiality of your account credentials
  • Notify us immediately of any unauthorized account activity
  • Be at least 13 years old to use our services (or 16 in the EU)

Our Commitment:

  • Protect your privacy according to our Privacy Policy
  • Provide a fun, secure shopping experience
  • Respect your communication preferences

3. Products & Services

What We Offer:

  • Pop culture-inspired clothing and accessories
  • Limited edition collaborations (marked as Collabsar)
  • Custom and personalized items (from our Artsy collection)
  • Worldwide shipping to most locations
Important Note: Some items, especially limited edition collaborations and personalized products, may have unique restrictions and are often non-returnable. Please check product descriptions carefully!

4. Ordering & Payment

Placing Orders:

  • Add items to cart and proceed through checkout
  • Review your order carefully before payment
  • Receive order confirmation via email

Payment Methods:

  • Visa
  • MasterCard
  • JCB
  • PayPal

Order Processing:

  • Orders processed within 1-2 business days after payment confirmation
  • We reserve the right to cancel any order for reasons including pricing errors or suspected fraud
  • You’ll receive shipping confirmation with tracking when available

5. Shipping & Delivery

Shipping Options:

  • Standard Shipping ($12.95): DHL or FedEx, 10-15 business days after shipping
  • Free Shipping: EMS, 15-25 business days after shipping (orders over $50)

Delivery Areas:

We ship worldwide! However, we currently cannot deliver to:

  • Some remote areas
  • Parts of Asia

If you’re unsure about delivery to your location, contact our support team before ordering.

Shipping Note: Delivery times are estimates and not guarantees. International shipments may be subject to customs delays and import fees that are the customer’s responsibility.

6. Returns & Exchanges

Return Timeframe:

  • Returns & Exchanges: 15 days from delivery date
  • Refund Processing: 5-7 business days after we receive your return
  • Exchange Processing: 3-5 business days after we receive your return

Return Conditions:

  • Items must be unworn and in original condition
  • Original packaging and tags must be included
  • Return shipping costs are the customer’s responsibility
  • Original shipping fees are non-refundable

Non-Returnable Items:

  • Limited Edition Collabs (Collabsar collection)
  • Personalized or Customized Items (Artsy collection)
  • Items without original tags or packaging
  • Worn, washed, or damaged items
  • Items from special promotions or clearance events

Exchange Policy:

We cover shipping costs for exchange items! Exchanges ship via the same method as your original order.

7. Intellectual Property

All content on coolclothesoutlet.com, including designs, logos, text, graphics, and images, are the property of Thread Heads or our licensors and are protected by copyright and trademark laws.

User Acknowledgments:

  • You may not copy, reproduce, or use our designs without permission
  • Pop culture references are used under appropriate licensing or as parody
  • Report suspected intellectual property violations to [email protected]

8. Limitations of Liability

Thread Heads strives to provide excellent products and service, but there are some things we can’t guarantee:

What We’re Responsible For:

  • Providing products as described on our website
  • Processing orders in a timely manner
  • Addressing customer service issues promptly

What We’re Not Responsible For:

  • Shipping delays beyond our control
  • Customs fees or import taxes
  • Minor variations in product color or appearance due to screen differences
  • Damages from improper care or use of products
  • Indirect or consequential damages

Our maximum liability to you for any claim shall not exceed the purchase price of the products in question.

9. User Responsibilities

As a valued Thread Heads customer, we ask that you:

  • Provide accurate information when ordering
  • Use the website and products lawfully
  • Respect our intellectual property and that of our partners
  • Contact us with concerns before leaving negative reviews
  • Understand that pop culture items may have licensing limitations

10. Changes to Terms

We may update these Terms and Conditions occasionally to reflect changes in our practices or legal requirements. We’ll notify you of significant changes by posting the new terms on our website with an updated effective date.

Continued use of coolclothesoutlet.com after changes constitutes acceptance of the new terms.

11. Contact Information

Thread Heads Sale Store
Email: [email protected]
Address: 2376 Park Street, Pittsburg, US 94565
Website: coolclothesoutlet.com

Our support team is as committed to your satisfaction as we are to your style! We’re here to make your Thread Heads experience as fun and worry-free as possible.

Last updated: [Current Date]